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Our Policies
Payment:
Paypal
We accept all major credit cards and E checks through Paypal. Please note that you do not have to be registered with paypal to make a payment through them. You are given the option to sign up for a paypal account or to make a straight forward payment using a major credit card. If you have questions about paypals security, you can go to wwwpaypal.com. Payments are due at the time of purchase.
Money Orders and Checks
Money orders and checks are also welcomed ~ please make payable to Michelle Wilgers. Be sure to print a copy of the shopping cart and include with your payment. Item will be shipped upon bank clearance. Checks or money orders must be received within 7 days of purchase.
If Payment is not received in the time frame outlined, item will be relisted back into our inventory.
Shipping:
We ship UPS, USPS Insured Mail, DHL and Fed-Ex Ground. We pride ourselves in fast shipping and will always try to combine shipping when possible. All items are shipped between 3-7 days unless otherwise specified.
If you are a local customer or just passing through the midwest and would like to "pick up" your item, please call or email me and we can make arrangments.
Shipping prices are for the United States only. Hawaii, Alaska, Canada or international customers please contact us prior to purchasing to make sure it is feasible to ship. Email us with your location and we can give you a quote.
Return Policy:
Our vintage treasures are just that, vintage and time-worn. They will have some slight imperfections that we believe adds considerable charm and character to each piece. We will strive to accuratley describe each item, but please look closely at the photos to make your purchase decisions. We check our finds thouroughly and only pass on to you the very best!
ALL of our shop items are offered "as is " and ALL sales are final and non-refundable. Please ask questions prior to ordering.
Layaway: We offer 60 day layaway for purchases over $100. It can not be a combination of items that add up to $100. Each individual item must be at least $100. in order to use our layaway program. The customer must pay 1/2 for a deposit and pay the second 1/2 at the end of 60 days. There will be a $25.00 non-refundable restocking fee for non payment . Please email or call if you are interested in layaway prior to ordering!
Contact Us:
Please feel free to contact us with any questions or comments! We can be reached:
Via Email: www.myroseretreat@yahoo.com
Via Mail: My Rose Retreat
Michelle Wilgers
2127 Teal Brook Ct.
Wichita, Kansas 67235
Via Phone: 316-706-6642
Thank you for reading our policy page. I look forward to doing business with you!
Sincerely,
Michelle
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